 Not working in the same physical office, city or country could be an issue for most small businesses, but not so for JSC & Associates. Their team is located in UK, Hong Kong and Philippines. Cloud Solutions was approached to recommend the best way for the company to work as one even though they were miles apart. Cloud computing offered a compelling approach in solving the distance issue. A Cloud based platform was recommended that provided a Cloud hosted PBX, an Email and Calendaring suite and finally a Cloud file server to store and share documents internally and externally. The Cloud PBX was hosted by Cloud Solutions and Yealink IP phones were provided to each team member. The phones simply plugged into the Internet via a normal networking cable and immediate access to the corporate PBX was established. The team in Manila could now speak with the team in London via their Cloud PBX as an internal call, and therefore no charge. Staff were amazed how clear VoIP calls were. Virtual numbers were also used and configured to the PBX for both UK and Hong Kong. Google Apps was the email and calendaring environment. Outlook however is being used by a number of the team. Outlook and the team's iPhones were configured to communicate in real time with the Google Cloud. Finally the Egnyte Cloud file server was configured to enable document sharing half way around the world. Documents are available via a mapped drive, a synchronized folder or via their iPhone. At first glance it may seem impossible for a business to operate thousands of miles apart but Cloud Computing has enabled a professional team of recruiters to operate as one company. They share information and keep their communication costs to a minimum via the adoption of VoIP and have improved the ease at which their clients work with them. |
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