Cloud Solutions is extending their hosted VoIP CloudPBX server locations and SIP trunk sourcing services to include Tokyo Japan, Jakarta Indonesia and Sydney Australia in addition to their current locations of Hong Kong, Singapore and Malaysia.
Cloud Solutions has been offering a fully outsourced and managed Cloud hosted VoIP PBX service to Asia based businesses since 2012. CloudPBX is an Enterprise featured telephone PBX service delivered across the public Internet at a small monthly subscription.
Servers in each country have been interconnected via a secure backbone thus allowing local users to be connected to a server locally thus improving performance while still being able to internally dial their colleagues located somewhere else in Asia, at no cost. This results in improved call quality because of the reduction in the internet latency from localising voice traffic.
André Meyer, Cloud Solutions Director explained, “for example, a business located in Sydney Australia can now use our CloudPBX hosted and managed services in Sydney and their branch office in Singapore can also use our service and because both servers are interconnected, calls can be made to each other at no cost and the team can work together without the traditional costs associated with such geographic differences”.
Cloud Solutions has formed close working relationships with SIP trunk providers in most Asian countries enabling the sourcing of telephone numbers to also be provided. SIP trunking can be provided for Tokyo, Osaka, Beijing, Shanghai, Taipei, Hong Kong, Bangkok, Kuala Lumpur, Singapore, Jakarta, Sydney, Melbourne, Brisbane, Perth and Auckland. In addition trunks can be provided from North America, UK, Europe and South America based countries, all connected to a local CloudPBX server.
“We currently have customers located across Asia and we have proven our market differential is offering a regional focus for our Cloud PBX hosted and managed service rather than a single country focus which is where the rest of the market is today. Ask a provider in Sydney to organise a new trunk and telephone system in Bangkok or Shanghai in 4 days and they will simply scratch their head. This is where our market experience is paying off” Mr Meyer commented.
As demand continues to grow servers will be added to other locations including Shanghai and Auckland New Zealand.
Today our customers also enjoy mobile phone and laptop integration to ensure travelling employees can remain connected no matter where they are located.
Cloud Solutions CloudPBX services includes the sourcing and supply of SIP trunks along with IP phones. Softphones are also supported.
About Cloud Solutions:
Cloud Solutions is headquartered in Hong Kong and offers Cloud services to regional businesses including Google Apps for Work, Office 365, Cloud Storage, Cloud Backup, Zoho CRM, Cloud Accounting from Xero and Quickbooks Online and Inventory Management from Unleashed. CloudPBX hosted services is currently the fastest growing market.
1st Feb 2014 -- Hong Kong - Singapore - Cloud Solutions releases an update to their popular hosted IP-PBX services, Cloud PBX. Mobile VoIP services is now available as an optional upgrade package to the Cloud PBX IP-PBX base service.
Cloud Solutions has implemented a carrier-grade platform specifically designed for deployment of SIP enabled softphones and mobile phone devices. CounterPath’s awarding winning Bria series of software is provisioned in the Cloud by a Cloud Solutions engineer. This will automatically apply the proper configuration to an end user’s softphone device, perform configuration updates over time and upgrade client softphone software. This removes all the technical issues relating to the deployment of mobile VoIP.
“There has been high demand for a mobile VoIP solution” said André Meyer, Director of Cloud Solutions. “Many of our customers are small to mid-sized businesses and they needed a solution to allow their team to be out of the office and continue to answer customer calls. In Asia it is very common for senior people to be traveling and a reliable mobile VoIP platform was key to the expansion of our business. Counterpath offered us the platform and software for all mobile devices.”
The Cloud PBX Extended Plan now offers a mobile VoIP solution for iPhones, iPad, Android, Tablet, BlackBerry, Windows and Mac platforms. All devices are supported by the Cloud PBX mobile VoIP provisioning service.
One of our first customers for the Cloud PBX mobile VoIP platform was UBU Travel. UBU Travel is a startup business offering Chinese translation services to the hospitality industry and Chinese freedom travellers. They have a team of agents based in China with services being offered to hotels and tourist related businesses who are dealing with an increasing number of Mainland Chinese tourists.
Our Cloud PBX service was deployed to host an Australia 1300 number enabling Australia hotels to call a local number. Using the Cloud PBX mobile VoIP platform, SIP client configurations were pushed out to 10 agents in various locations in Southern China without the need to visit or deliver any hardware to them. The quality of the calls on the mobile VoIP platform has been excellent. The total solution was rolled out in less than 2 days and has been a success for VoIP technology.
The demand for VoIP hosted services continues to be strong from Singapore and Hong Kong. Businesses are starting to discover the benefits and freedom VoIP offers. Cloud Solutions will continue to provide carrier-grade platforms and services to meet the requirements and budgets of small to mid-sized businesses, along with financial services business running trading floors.
References Web Sites:
Cloud Solutions Tel: +852 3973-3848 +65 3158-2176
Cloud Solutions provides consultancy services and solutions for boutique recruitment firm with team members in London, Hong Kong and Manila.
Not working in the same physical office, city or country could be an issue for most small businesses, but not so for JSC & Associates. Their team is located in UK, Hong Kong and Philippines. Cloud Solutions was approached to recommend the best way for the company to work as one even though they were miles apart.
Cloud computing offered a compelling approach in solving the distance issue. A Cloud based platform was recommended that provided a Cloud hosted PBX, an Email and Calendaring suite and finally a Cloud file server to store and share documents internally and externally.
The Cloud PBX was hosted by Cloud Solutions and Yealink IP phones were provided to each team member. The phones simply plugged into the Internet via a normal networking cable and immediate access to the corporate PBX was established. The team in Manila could now speak with the team in London via their Cloud PBX as an internal call, and therefore no charge. Staff were amazed how clear VoIP calls were. Virtual numbers were also used and configured to the PBX for both UK and Hong Kong.
Google Apps was the email and calendaring environment. Outlook however is being used by a number of the team. Outlook and the team's iPhones were configured to communicate in real time with the Google Cloud.
Finally the Egnyte Cloud file server was configured to enable document sharing half way around the world. Documents are available via a mapped drive, a synchronized folder or via their iPhone.
At first glance it may seem impossible for a business to operate thousands of miles apart but Cloud Computing has enabled a professional team of recruiters to operate as one company. They share information and keep their communication costs to a minimum via the adoption of VoIP and have improved the ease at which their clients work with them.
- Voicemail for every user
- Unlimited Extension-to-Extension Dialing
- Personalised call experience (prompts, call routing, and more) with built-in IVR and Auto-Attendant capabilities.
- Conference calling & individual conference bridges
- Mobile device support
- Built-in call queues & detailed queue reporting
- Personal call rules for every user
- Presence & Collaboration
- Voicemail-to-email notifications
- Additional language support (Globalisation)
- Detailed reporting
|No. of Users (Extensions+Trunks)||1 to 10||1 to 25||1 to 50||1 to 100|
- Google Apps for Business
- Google+ Hang Out
- Egnyte Hybrid File Server
- NETGear ReadyNAS
- Zoho CRM
- Polycom IP550 SIP Phones
NETGear offer a range of NAS devices that provide excellent performance and value for money. An Egnyte Cloud File Server account needs to be opened to provide for the integration.
Contact Cloud Solutions for more information. +852 3973 3848.
Andre Meyer, Managing Director of Cloud Solutions said, "we are happy to offer Mailstore in Hong Kong as we still have a demand to manage emails locally even when your server can be cloud hosted. We see companies migrating to Google Apps from Exchange but do not wish to migrate all their email to the Cloud however wish to retain it. Many small companies also wish to backup their PST files and centrally manage their POP Outlook emails. Mailstore provides an excellent and cost effective solutions for a wide range of email archiving options".
With Cloud based Email systems providing a huge amount of storage, some users still use up their space so MailStore is an easy to use option when email must be retained with no restriction on space. When bundled with our Cloud virtual file server mailstore is very attractive.